Ontario Food Terminal Buyer Protocol

Attention All Buyers - Effective April 1st, 2020:

Temperature checks when entering Ontario Food Terminal (OFT)

  • No entry to anyone with a temperature higher than 38C. You must contact your primary health care provider, Telehealth Ontario (1-866-797-0000) or Toronto Public Health (416-338-7600) for clearance before returning to the OFT.
  • Access with a card: All front access gates are open 2 am to Noon. After 12 Noon, entry is via the main gate only.
  • Non-card access: Southeast gate is open 2 – 10 am. After 10 am, entry is via the main gate only.
  • Please note parking deck entrance to the building is open 2 – 10 am. After 10 am, anyone needing building access must use the front access gates.

Actions required as of March 25, 2020:

Screening and questioning at main entrance

  • No entry if you have a cough, fever or difficulty breathing
  • No entry if you have travelled internationally (except USA)
  • No entry if you have been in close contact with an international traveler (except USA)

Stay in vehicle at all times while at Ontario Food Terminal (OFT)

  • No entry to offices or warehouse spaces
  • Tenants will bring the produce to your vehicle for you to load
  • Leave your cab only to verify contents of produce received and for loading
  • Emergency use of washroom permitted by exception only
  • No use of dollies or “two wheelers”

Order ahead wherever possible

  • Place your orders in advance
  • If not possible, place your order by phone or digitally once you get to OFT

Electronic payments only

  • Make arrangements with tenants for electronic payments, such as e-transfers

Reduce the spread of illness through preventive measures

For our full COVID-19 protocol, visit www.oftb.com

Questions about this protocol? Call us (416) 259-5479 or info@oftb.com

What you can do to reduce the spread of illness:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are ill.
  • Emphasize to your employees and buyers to stay home when they have a cough, fever, or have difficulty breathing.
  • Cover your cough or sneeze with a tissue, then immediately throw the tissue in the garbage and wash your hands.
  • If you don’t have a tissue, sneeze or cough into your sleeve or arm.
  • Clean and disinfect frequently touched objects and surfaces.

Social distancing:

  • Stay at least 2 metres away from other people wherever possible. No physical contact, like handshakes, permitted.
  • Use disposable gloves and face masks when interacting with others if possible.

International travel:

If you have travelled internationally or have been in close contact with another person who has travelled internationally, except to the United States, you are not allowed on the Ontario Food Terminal property for 14 days after the date of return to Canada.

Stay informed:

The Terminal will remain open to continue to provide a safe and reliable food supply to the people of Ontario.

We will modify our protocols as needed as COVID-19 evolves and update you on the actions we are taking.  

More details about this protocol

Twitter @ONFoodTerminal

Instagram @ontariofoodterminalboard

Questions about the protocol

(416) 259-5479 or info@oftb.com

About COVID-19

Toronto Public Health: https://www.toronto.ca/community-people/health-wellness-care/diseases-medications-vaccines/coronavirus/


Ontario Ministry of Health: https://ontario.ca/coronavirus


Health Canada: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html


World Health Organization: https://www.who.int/emergencies/diseases/novel-coronavirus-2019


Canadian Produce Marketing Association: https://cpma.ca/docs/default-source/foodsafety/covid-19_information_for_the_canadian_produce_sector.pdf