Ontario Food Terminal COVID 19 Information Page

All fruits and vegetables are available in good supply. We have strict protocols in place to protect the health and safety of everyone at our facility. This includes new rules for cleaning and disinfection and for minimizing personal contact.

The Ontario Food Terminal has been designated an essential business and we continue to provide a safe and reliable food supply to the people of Ontario.

Below are the Protocols in Place at the OFT for the differenent areas. 

Attention All Buyers - Effective April 1st, 2020:

Temperature checks when entering Ontario Food Terminal (OFT)

  • No entry to anyone with a temperature higher than 38C. You must contact your primary health care provider, Telehealth Ontario (1-866-797-0000) or Toronto Public Health (416-338-7600) for clearance before returning to the OFT.
  • Access with a card: All front access gates are open 2 am to Noon. After 12 Noon, entry is via the main gate only.
  • Non-card access: Southeast gate is open 2 – 10 am. After 10 am, entry is via the main gate only.
  • Please note parking deck entrance to the building is open 2 – 10 am. After 10 am, anyone needing building access must use the front access gates.

Attention All Buyers - Actions required as of March 25, 2020:

Screening and questioning at main entrance

  • No entry if you have a cough, fever or difficulty breathing
  • No entry if you have travelled internationally (except USA)
  • No entry if you have been in close contact with an international traveler (except USA)

Stay in vehicle at all times while at Ontario Food Terminal (OFT)

  • No entry to offices or warehouse spaces
  • Tenants will bring the produce to your vehicle for you to load
  • Leave your cab only to verify contents of produce received and for loading
  • Emergency use of washroom permitted by exception only
  • No use of dollies or “two wheelers”

Order ahead wherever possible

  • Place your orders in advance
  • If not possible, place your order by phone or digitally once you get to OFT

Electronic payments only

  • Make arrangements with tenants for electronic payments, such as e-transfers

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Attention All Farmers’ Market Tenants - Effective April 1st, 2020:

Temperature checks when entering Ontario Food Terminal (OFT)

  • No entry to anyone with a temperature higher than 38C. You must contact your primary health care provider, Telehealth Ontario (1-866-797-0000) or Toronto Public Health (416-338-7600) for clearance before returning to the OFT.
  • Access with a card: All front access gates are open 2 am to Noon. After 12 Noon, entry is via the main gate only.
  • Non-card access: Southeast gate is open 2 – 10 am. After 10 am, entry is via the main gate only.
  • Please note parking deck entrance to the building is open 2 – 10 am. After 10 am, anyone needing building access must use the front access gates.

Actions required as of March 25, 2020

Restricted entry to Farmers’ Market area

  • Only Farmers’ Market tenants and assigned employees are allowed in the enclosed area under the parking deck.
  • Tenant vehicles or carriers can enter via the 100-200 or 300-400 roadway and exit at the top or bottom of the 500 row.
  • Carriers delivering for farmers’ market tenants are permitted but drivers must stay in their trucks at all times.

Movement restrictions for buyers and drivers in Farmers’ Market area

  • No buyers or buyer vehicles in the selling area, no use of dollies or “two wheelers”.
  • Produce pick up is limited to the staging area in the fenced Farmers’ Market area.
  • Buyers may leave their cab only to verify their order and oversee loading.
  • Emergency use of washroom permitted by exception only.
  • Any carrier picking up produce from this area must park in the open part of the Farmers’ Market and follow the buyer protocol.

Limiting personal contact

  • Stagger your workforce’s hours to limit exposure potential.
  • Designate specific employees only to interact directly with buyers outside the fenced area of the farmers market. These designated delivery employees will be identified by wearing pinnies.
  • Designated delivery persons are allowed to deliver product directly from the stall to the buyer’s vehicle.  They are to stay in the centre of the roadway and only approach their own stall.

Tracking personal contact

  • Track all interactions with buyers and drivers in a log.
  • Make sure it includes arrival and departure times, name and contact information.

Advance orders & electronic payments

  • Encourage your buyers to place orders in advance.
  • If not possible, accept orders by phone or digitally once they are at OFT.
  • Make arrangements with buyers for electronic payments, such as e-transfers.

Cleaning and sanitation

  • All kiosks and equipment must be cleaned and sanitized frequently.
  • Anyone entering your stall MUST use hand sanitizer.

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Attention All Warehouse Tenants - Effective April 1st, 2020

Temperature checks when entering Ontario Food Terminal (OFT)

  • No entry to anyone with a temperature higher than 38C. You must contact your primary health care provider, Telehealth Ontario (1-866-797-0000) or Toronto Public Health (416-338-7600) for clearance before returning to the OFT.
  • Access with a card: All front access gates are open 2 am to Noon. After 12 Noon, entry is via the main gate only.
  • Non-card access: Southeast gate is open 2 – 10 am. After 10 am, entry is via the main gate only.
  • Please note parking deck entrance to the building is open 2 – 10 am. After 10 am, anyone needing building access must use the front access gates.

Actions required as of March 25, 2020

Cleaning and sanitation

  • Clean and sanitize all common areas and equipment in your warehouse frequently.
  • Cleaning and sanitation audits will be conducted by Ontario Food Terminal staff.
  • Anyone entering a warehouse MUST use the hand sanitizer at the entrance.

Limiting personal contact

  • Stagger your workforce’s hours to limit exposure potential.
  • Designate specific employees only to interact directly with buyers. These employees will be identified by wearing pinnies.
  • Place all produce orders at your warehouse doorway for a designated delivery employee to take to the buyer’s vehicle.

Tracking personal contact

  • Track all interactions between employees, buyers and drivers in a log.
  • Make sure it includes arrival and departure times, name and contact information.

Entry restrictions

  • No buyers allowed in warehouse units.
  • Restrict the number of business associates in your warehouse.

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Attention All Office Tenants - Effective April 1st, 2020:

Temperature checks when entering Ontario Food Terminal (OFT)

  • No entry to anyone with a temperature higher than 38C. You must contact your primary health care provider, Telehealth Ontario (1-866-797-0000) or Toronto Public Health (416-338-7600) for clearance before returning to the OFT.
  • Access with a card: All front access gates are open 2 am to Noon. After 12 Noon, entry is via the main gate only.
  • Non-card access: Southeast gate is open 2 – 10 am. After 10 am, entry is via the main gate only.
  • Please note parking deck entrance to the building is open 2 – 10 am. After 10 am, anyone needing building access must use the front access gates.

Actions required as of March 25, 2020

Limit access and personal contacts

  • Access to second-floor office areas only
  • All office doors must be closed
  • Phone contact only with other people in the office area
  • Restrict visits by business associates

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Reduce the spread of illness through preventive measures

For our full COVID-19 protocol, visit www.oftb.com/covid-19

Questions about this protocol? Call us (416) 259-5479 or info@oftb.com

What you can do to reduce the spread of illness:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are ill.
  • Emphasize to your employees and buyers to stay home when they have a cough, fever, or have difficulty breathing.
  • Cover your cough or sneeze with a tissue, then immediately throw the tissue in the garbage and wash your hands.
  • If you don’t have a tissue, sneeze or cough into your sleeve or arm.
  • Clean and disinfect frequently touched objects and surfaces.

Social distancing:

  • Stay at least 2 metres away from other people wherever possible. No physical contact, like handshakes, permitted.
  • Use disposable gloves and face masks when interacting with others if possible.

International travel:

If you have travelled internationally or have been in close contact with another person who has travelled internationally, except to the United States, you are not allowed on the Ontario Food Terminal property for 14 days after the date of return to Canada.

Stay informed:

The Terminal will remain open to continue to provide a safe and reliable food supply to the people of Ontario.

We will modify our protocols as needed as COVID-19 evolves and update you on the actions we are taking.  

More details about this protocol

www.oftb.com
Twitter @ONFoodTerminal

Instagram @ontariofoodterminalboard

Questions about the protocol

(416) 259-5479 or info@oftb.com

About COVID-19

Toronto Public Health: https://www.toronto.ca/community-people/health-wellness-care/diseases-medications-vaccines/coronavirus/

 

Ontario Ministry of Health: https://ontario.ca/coronavirus

 

Health Canada: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html

 

World Health Organization: https://www.who.int/emergencies/diseases/novel-coronavirus-2019

 

Canadian Produce Marketing Association: https://cpma.ca/docs/default-source/foodsafety/covid-19_information_for_the_canadian_produce_sector.pdf